As an international cooperation enterprise for sustainable development with worldwide operations, the federally owned Deutsche Gesellschaft für Internationale Zusammenarbeit (GIZ) GmbH supports the German Government in achieving its development-policy objectives. It provides viable, forward-looking solutions for political, economic, ecological and social development in a globalised world. GIZ promotes complex reforms and change processes. Its corporate objective is to improve people’s living conditions on a sustainable basis. For more information see: www.giz.de

The Deutsche Gesellschaft für Internationale Zusammenarbeit (GIZ) GmbH, project The “Support of EU- Integration Reform Processes in Kosovo” co-funded by the European Union (EU) and the German Federal Ministry of Economic Cooperation through its component on “Administrative Burden Reduction” is seeking to fill the position of:

ICT, Digitalisation Advisor

The overall purpose of the post

Acting on behalf of the German Government, the Project ‘Support to EU-Integration Reform Processes in Kosovo’ contributes to the implementation of the Stabilisation and Association Agreement (SAA) and the EU accession process of Kosovo. It builds upon three previous projects: ‘Support to the European Integration Process, ‘Legal and Administrative Reform,’ and ‘Good Financial Governance in Kosovo’. The overall objective of the project is to support the Government of Kosovo in strengthening its public administration to implement EU-related reforms in areas of harmonised policy implementation with the SAA, administrative enforcement, access to justice, and environmental governance.

The joint co-financed Multi-Donor Action by the European Union and the Federal Ministry of Economic Cooperation and Development (BMZ), which will be implemented by GIZ, will support the public administration of Kosovo to implement an administrative burden reduction agenda. The objective is to improve coordination, deregulate and promote digital approaches to better service delivery for businesses and citizens.

The ITC/Digitalisation Advisor will be in charge of providing technical advice and expertise to the project and project partners for implementation of the digitalisation projects in terms of analysing business processes, identifying technical and functional requirements and designing taking into account the best international good practices of digital service delivery.

Main tasks and responsibilities:

The ICT/Digitalisation Advisor will be responsible for:

• Ensure effective project management cycle of the digital aspects of the activities, by developing the efficient workflow of various project processes, while tracking the projects’ progress through regular monitoring, evaluation, and reporting
• Provide technical expertise to the project team and implementing partners on government digital transformation, including technology, IT infrastructure, digitalisation of administrative services, and capacity-building interventions.

The ICT/ Digitalisation Advisor will be responsible for the following tasks:

Project implementation:

• Planning, managing, and coordinating the implementation of selected digitalisation activities based on the project outputs and indicators, including oversight and guidance of external service providers and experts to achieve project results;
• Develop comprehensive project work plans, monitoring the progress of implementation of activities, including monitoring of the financial resources to ensure the accuracy and reliability of reports;
• Support implementation of project activities, including drafting terms of references, technical specifications, estimation of costs, and technical assessments of offers for digitalisation projects;
• Coordinate closely with the project team and partners to align the implementation of digital activities and IT business process workflows with legal and regulatory simplification processes;
• Ensure adherence of project activities to the existing financial, procurement, and administrative processes, that are in line with GIZ regulations;
• Identify further needs of the selected partner institution with the project activities and outputs, develop concepts and provide procedural and technical advice for further development of certain processes;
• Identify and assess the capacity-building needs of partner institutions and support the development of concrete capacity-building measures and interventions;
• Provide reports and state of play to the project and partners and inform regularly if any actions need to be undertaken.

Technical Implementation;

• Provide professional and technical expertise on the digital transformation of the government of Kosovo, including diagnosing IT issues related to data infrastructure and IT systems for gaps, and technical limitations;
• Identify digital transformative opportunities to support the implementation of digital service delivery in line with Kosovo’s strategic and priority documents and programs such as the Administrative Burden Reduction Programme, Digital Agenda, E-Governance Strategy, etc.;
• Assess the feasibility of identified opportunities for the digitalisation of services by various public institutions and integrating them into e-Kosova, including improvements in the operational and technical aspects, and taking into account ICT infrastructure, integration of business process workflows, and other potential interventions for the successful rollout of each opportunity;
• Provide expert input and support to partners and institutions to further strengthen and promote the interoperability process between registries and institutions, following the principles of “once only”, “personalisation” and “digital by default”;
• Oversee project deliverable quality assurance and verify improvements of implemented digital activities from external service providers and experts to achieve expected results;
• Ensure sustainability of implemented digital activities.

Networking and coordination

• Maintain productive relationships with project partners, including the Strategic Planning Office of the Office of the Prime Minister (OPM), the Agency for Information Society (ASHI), and other relevant public institutions, to ensure effective collaboration and ownership during all phases of project implementation;
• Proactively engages and facilitates communication with and among relevant institutional partners, both at the central and local levels;
• Actively engages in the creation of synergies with other GIZ projects.
• Performs other tasks at the request of the project leader.

Required qualifications, competencies and experience

Qualifications

• Bachelor’s degree in computer science, computer engineering, information systems, or a similar field is required;
• IT project management-related certification will be an advantage.

Professional experience

• 5 years of relevant professional experience in software development and digital transformation projects, business analyses and preparation of technical requirements;
• 2 years of experience or experience with 3 projects in analysing, designing, and deploying software solutions that meet the latest IT security and data protection standards.

Other knowledge, additional competences

• Experience with 2 projects working for or with the public sector;
• Knowledge of data exchange systems, such as Government Gateway and similar systems;
• Knowledge and experience in working with inter-operability platforms in the public sector;
• Experience working with the Agency for Information Society (ASHI), e-Kosova Platform;
• Familiarity with and extensive ability to network with key stakeholders and government officials;
• Ability to deliver under tight deadlines;
• Excellent communication and advisory skills;
• Excellent knowledge of Microsoft Office;
• Excellent command of English and Albanian; command of German is an added value.

Location:                                GIZ Office-Pristina

Expected start date:             April 2024

How to apply?

Interested and, suitably qualified and experienced candidates are invited to submit their electronic application in English, in PDF version, to application.kosovo@giz.de

• CV (Europass template is recommended)
• Letter of motivation
• Diploma(s), references/recommendations
• Exclusively to ensure transparency and avoid any potential conflict of interest, please provide the name(s) of any individuals who are related to you or you may know that have either previously worked for or are currently employed by GIZ, to the best of your knowledge (GIZ, in this case, will act in accordance with Article 13 of the Law No. 06/L –082 on Protection of Personal Data)

·          Subject of the email: Name & Surname – ICT Digitalisation Advisor – EUI Applications that do not meet these rules will not be considered!

Deadline for the application: 19^th of March 2024

Only short-listed candidates will be contacted and invited to the next stage of recruitment.

GIZ encourages female candidates, candidates from ethnic communities, and candidates with a disability to apply.

*Disclaimer Data Privacy

GIZ is committed to ensuring the security and protection of the personal information we process.

Declaration of Consent

You agree that your personal data will be used for the purpose of the recruitment process, only. The information will only be accessed by recruitment staff and panel members. You understand that your data will be held securely and will not be distributed to third parties. You have a right to change or access your information. You understand that your personal data will be deleted after six months when this information is no longer required for this purpose.

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